Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund]. Please see below for more information on our return policy.​

Privacy Policy Protecting your private information is our priority. This Statement of Privacy applies to this website and this websites developers and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to this websites developers include Qrismora. The Qrismora website is a ecommerce site. By using the Qrismora website, you consent to the data practices described in this statement.



Collection of your Personal Information Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Qrismora's public message boards, this information may be collected and used by others.



We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.



Sharing Information with Third Parties Qrismora does not sell, rent or lease its customer lists to third parties.



Qrismora may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Qrismora, and they are required to maintain the confidentiality of your information.



Qrismora may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Qrismora or the site; (b) protect and defend the rights or property of Qrismora; and/or (c) act under exigent circumstances to protect the personal safety of users of Qrismora, or the public.



Tracking User Behavior Qrismora may keep track of the websites and pages our users visit within Qrismora, in order to determine what Qrismora services are the most popular. This data is used to deliver customized content and advertising within Qrismora to customers whose behavior indicates that they are interested in a particular subject area.



Automatically Collected Information Information about your computer hardware and software may be automatically collected by Qrismora. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Qrismora website.



Use of Cookies The Qrismora website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.



One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Qrismora pages, or register with Qrismora site or services, a cookie helps Qrismora to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Qrismora website, the information you previously provided can be retrieved, so you can easily use the Qrismora features that you customized.



You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Qrismora services or websites you visit.



Links This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.



Security of your Personal Information Qrismora secures your personal information from unauthorized access, use, or disclosure. Qrismora uses the following methods for this purpose:



-SSL Protocol



When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol



We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.



Right to Deletion Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:


•Delete your personal information from our records; and

•Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

•Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

•Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

•Debug to identify and repair errors that impair existing intended functionality; •Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

•Comply with the California Electronic Communications Privacy Act;

•Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

•Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

•Comply with an existing legal obligation; or

•Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.



Children Under Thirteen Qrismora does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.



E-mail Communications From time to time, Qrismora may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Qrismora or click on a link therein.



If you would like to stop receiving marketing or promotional communications via email from Qrismora, you may opt out of such communications by Clicking "Unsubscribe" at the bottom of the email.



Changes to this Statement Qrismora reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.



Mobile Terms of Service Qrismora Last updated: July 8, 2023 The Qrismora mobile message service (the "Service") is operated by Qrismora  (“Qrismora”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to Qrismora’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Qrismora through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Qrismora. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to +44 7462356692 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Qrismora mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +44 7462356692 or email support@qrismora.com. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


Contact Information - Qrismora welcomes your questions or comments regarding this Statement of Privacy. If you believe that Qrismora has not adhered to this Statement, please contact Qrismora at:

• NITROUSHUB LTD
• support@qrismora.com
• +20 01559610660

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Please allow 7-10 business days of processing and production time for your order to ship out.

HOW CAN I TRACK MY ORDER?

You can track your order with the tracking number that gets sent to your email within 24 hours or by Order number and Email/phone number
by using to our Order Tracking Tool

MY ORDER TOOK MORE TIME THAN THE ESTIMATED DELIVERY TIME !

Average transit time to all over the world is: 7-10 business days.


There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping posponements. while most packages will arrive on time, there may be circumstances and delays that our carriers may experience. for this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

CAN I CANCEL MY ORDER?

You are able to cancel your order before it gets a tracking number generated for it with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. Just contact us requesting a cancellation to get a full refund. but if the item has already been shipped and got a tracking number generated for it you will have to wait for it to arrive then issue a return and you can see how to issue a return by going to the refund/return tap.

I HAVE ENTERED AN INCORRECT ADDRESS !

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED

We do ship every item with extra padding. Despite this our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, we will send you another lamp right away. Please contact us with:

- Your order number.
- A picture of the damaged product.

FOR PRE-ORDERED OR BACK-ORDERED ITEMS

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-oredered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after. However if it didn't arrive shortly after then kindly contact us and we will send you the extra items right away.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours.